Accreditation for Certification Bodies
The Global Sustainable Tourism Council provides and manages Accreditation.
How to apply for Accreditation?
To become a GSTC Accredited Certification Body, entities shall apply by using the GSTC Accreditation Application Form and submit the application form to the GSTC Secretariat at [email protected], using the subject line “GSTC Application for Accreditation”.
What are the Requirements?
For Industry Certification the requirements involve using GSTC Accreditation Manual for Certification of Hotel/Accommodation & Tour Operator v.3.1.
For Destination Certification, the GSTC is currently revising the Accreditation Manual for destination certification. As a result, that accreditation process will be temporarily paused and is expected to reopen in 2024.
GSTC Accreditation Procedure
GSTC Accreditation Procedure v.2.0 serves as guidelines to be followed by both applicant and accredited certification bodies.
GSTC Accreditation Fee Schedule
GSTC Accreditation Fee Schedule, March 2024.
Important Note: Please be aware that there will be no charges for license fees for certified destinations or Annual Maintenance Fees for the accredited CBs within the scope of Destination Criteria through the end of June 2025. Fees will be applicable starting from July 1, 2025. GSTC will announce the fees for destinations before July 2024.
GSTC Accreditation Documents
GSTC Scope Extension
Please submit the GSTC Scope Extension Form to the GSTC at [email protected] , with the subject line “GSTC Scope Extension.”
For GSTC Accredited Certification Bodies seeking to extend their scope using the GSTC Technical Scope, they can request the application form by contacting [email protected].
Licensing Agreement
Certification Bodies (CBs) enter into a licensing arrangement directly with GSTC to use the GSTC logo for certified businesses. The agreement specifies the terms of use for the GSTC name and Seals, outlines the licensing fees to be paid, and defines the conditions for both usage and withdrawal of the GSTC trademarks.
GSTC Accreditation Document Revision
| Documents | Approval | Transition |
|---|---|---|
| GSTC Accreditation Manual for Accommodation/Hotel & Tour Operator v.3.0 | 12 July 2023 and will be effective on 13 October 2023 | 3-month transition period Report – Public Consultation |
| GSTC Accreditation Manual for Accommodation/Hotel & Tour Operator v.3.1 | 1 October 2023 and will be effective on 13 October 2023 | No transition period due to minor revision Report of Changes |
| GSTC Accreditation Manual for Accommodation/Hotel & Tour Operator v.4.0 | Public consultation closed on 6 April, 2024 | |
| GSTC Accreditation Procedure v.2.0 | 16 February 2024 and will be effective on 1 March 2024 | 1-month transition period |
| GSTC Requirements for Hotel’s Performance | 18 April 2024 and will be effective on 1 January 2025 | Until the end of 2024 Additional Guidance |
| GSTC Accreditation Manual for Destination Certification Bodies v.2.0 | Public consultation is ongoing until 28 August, 2024 |
Auditors Training and Qualifications
CBs will need to provide the auditors and the persons in the certification management positions that have specific knowledge of sustainable tourism and the GSTC Criteria.
To confirm auditors and the persons in the certification management positions have the needed specific knowledge, they are required to attend an auditor training approved by the GSTC and satisfactory pass of test(s). The completion of the auditor training with passing the test(s) is one of the requirements for the auditors and the other requirements will be evaluated and confirmed by the GSTC accredited certification body. See the required auditor qualification here.
GSTC Auditor Training Schedule
| Dates | Course ID | Format/ Language | Trainer(s) | Price | Register |
|---|---|---|---|---|---|
| April 21-23, 2024 | AT2404-Stockholm | Onsite/English | Dr.Mihee Kang | USD980- | LEARN MORE (Finished) |
| June 24-26, 2024 | AT2406-Guangzhou | Onsite/English | Dr.Mihee Kang | USD980- | LEARN MORE (Finished) |
| July 15-17, 2024 | AT2407-Athens | Onsite/English | Dr.Mihee Kang and Maria Liontaki | USD980- | LEARN MORE (Open) |
| July 20-22, 2024 | AT2407-Istanbul | Onsite/English | Dr.Mihee Kang and Mustafa Sogut | USD980- | LEARN MORE (Fully booked) |
*Note: Those who have passed the STTP exam before 2019 are exempted from taking the Auditor Training tests. This exemption will only be applied to 2023 and will NOT be valid from 2024 onwards.
IMPORTANT: this refers to specialized GSTC auditor training and NOT the GSTC Sustainable Tourism Course or the GSTC Sustainable Hotel Course described elsewhere on this website for general tourism practitioners and stakeholders.
List of the GSTC Auditor Training Certificate Holder
The auditors listed in the file below have completed the GSTC Auditor Training successfully and received certificate.
Please note that auditors who completed the auditor training course with the STTP training before 2021 are not listed due to changes in the training system and ongoing updates to the database. (For information on auditors qualified before 2021, please contact [email protected].) Also, the individual on this list may not fully satisfy requirements outlined in the GSTC Accreditation Manual to conduct certification audit against GSTC Criteria.
For more inquiries regarding the auditor training, contact at [email protected].
Dispute Mechanism
To submit complaints/ appeals regarding the accreditation procedure and requirements, please review GSTC Grievance Mechanism and please fill the Grievance Form PDF / Word
Please send the completed Grievance Form to [email protected]